Basic Information
Ref Number
Req_00119043
Primary Location
Home Office - Germany
Country
Germany
Job Type
Support Positions
Work Style
Remote
Description and Requirements
Responsibilities
- B2 or above in German and English
- Shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience - buying products, contacting customer service, returning products
- Conduct extensive internet research on assigned projects
- Communicate via email and phone with potential vendors/service providers to identify viable partnerships that suit the needs of our program requirements
- Write proposals and deliver presentations when required
- Provide thorough project recommendations, guidelines, and solutions based on research and deep local/regional/cultural knowledge
- Create and maintain comprehensive project documentation with minimal supervision
- Review and Vet lists of data on a regular basis
- Perform weekly reconciliation of financial tasks and monthly reconciliation of donations
- Daily maintenance and updates of data on trackers
- Attendance and participation in weekly team meetings, team building sessions, and any occasional ad hoc meetings as necessary
- Manage emails in multiple accounts
- Perform weekly transactional reviews, audits, data quality reviews, and process runs as assigned by management.
- Lead, participate, and assist with project training as necessary
- Provide ongoing feedback on processes to improve quality and efficiency
- Complete one-off projects and duties as assigned by management
Requirements
- Bachelor’s Degree preferred, or equivalent combination of education, training, and experience
- High degree of interest in online shopping and a regular online shopper
- Moderate level of expertise with Microsoft Office applications/Excel/Word & Google tools (basic formulas, filtering, etc.)
- High degree of expertise with Internet browsing, email, and common applications
- Strong attention to detail and organization
- Strong communication skills (both verbal and written)
- Ability to multitask and make progress on many things at once
- Flexibility is critical
- Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private). A laptop will be provided.
- Availability to work from home for 5 hrs/day during core hours 7 am - 6 pm (M-F) at home residence
- Secure location at home to store and receive/return packages during normal weekday business hours
- Valid driver's license with reliable transportation
- Distance from home address to postal locations under 10 miles each way
If this opportunity sounds appealing to you, apply now!
To speed up the process, apply here and attach your CV in English.
Please note, that only shortlisted candidates will be contacted.
ABOUT US:
AI Data Solutions
Creating and enhancing the world's data to enable better AI via human intelligence.
We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals works with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.
Additional Job Description
TELUS International is looking for a part-time Online Shopper to join our team in Essen, Germany.
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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