Manager Market Access Operations This is what you will do: The Market Access Operations Manager is responsible for project management in the Market Access department in Germany. He/She reports to the Regional Market Access Director and collaborates closely with the Executive Director Market Access and all other Market Access colleagues as needed. Responsibilities include monitoring of milestones related to the market access plan and its execution and full responsibility for KPI reporting and preparation of presentations, dashboards, overviews. He/She ensures continuous improvement of all operational aspects of our Market Access programs (including AMNOG processes, advisory boards, external engagement meetings).
He/she is responsible for tracking and processing all sick fund and similar contracts & agreements and aligning with the Finance team. He/she will build a Knowledge Center for Market Access requests, develop and update relevant local policies and SOPs. He/she will ensure that databases and relevant tools will be maintained. In addition, he/she will drive selected activities like cocreation initiatives, events or projects.
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You will be responsible for: Developing and maintaining an effective system for tracking all sick fund/hospital or other contracts and agreements, plausibility checks and processing these in close collaboration with FinanceEnsures flawless transparent communication between external stakeholders and Regional Market Access teamManage the development, maintenance, and monitoring of project and program plans, budgeting, and tracking of milestones. This includes project schedules/timelines, budgets, and plans for project quality, resources, communications, and tracking resolution of issues, risks and resources.Contributes to the assessment of organizational needs, identifying of gaps and proposals for new processes, and tools to improve planning.Manages input into business reviews and related to dos for all therapeutic areas in market access (disease plans, midterm plans, longterm plans etc)Leadership to finalize regular updates and reporting of tactical market access plan for the running yearClosely partners with relevant colleagues in ComOps, Sales and Medical to ensure that KAM related activities reviews are coordinated and provides input into the development of AlexCRM and related toolsTracks relevant initiatives and ensures that dashboards are up to dateManagement of submissions for the International Country Dashboard, Regional Market Access KPIs, status & budget updates related to the Market Access tactics Drives the initiation and management of selected projects in Market AccessMaintaining oversight of alexLaunch Tool (PROPEL) for upcoming launches and training of colleagues Responsible for preparation of audits, including proper follow up of actions and implementation of CAPAsEnsures that relevant policies and SOPs are in place, adapted and updated according to the corresponding Global documents and local regulations You will need to have: Advanced degree in life sciences, business, PharmD is a plus34 years of relevant experience in market access, consulting, sick fund, hospital administration Solid understanding of the German healthcare system strongly preferredBasic knowledge of local pharmaceutical regulationsGood analytical skills as applied to data, medical, scientific, and technical informationExcellent MS Office and digital skills, applied statistics knowledge Excellent project management skills Proven ability to create and deliver impactful presentationsSolution oriented and ability to work in a complex matrix environmentExcellent communication skills Ability to motivate and influence others Positive cando attitudeExcellent written and verbal communication skills in German and English
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